Contact details
MedusaSlots is a catalog maintained by two authors. We do not act as casino customer service, but we gladly accept correction requests, data updates and other feedback.
What topic are you writing about
The same address covers everything — mention the topic in the headline
Error in the game or casino information
Did you spot an outdated RTP, an incorrect bonus condition or some other factual error? Tell us the name of the game or casino and the source where the correct information can be found — we’ll fix it as soon as we’ve had a chance to check.
[email protected]
Casino’s own contact
Do you represent a casino or a game studio? You can suggest an addition to the list or request an update to the information. We only publish information that can be sourced — we do not buy or sell placements on the list.
[email protected]
Other feedback or question
Did you find a broken link, want to suggest a new guide or something else? Write briefly what it’s about — we read every message, even if we don’t have time to reply to all personally.
[email protected]What we don't do by email
- We do not handle deposits or withdrawals. Questions about your own player account belong to the support of the casino where you play — we don't have access to anyone's account.
- We do not provide personal gambling advice or promises of wins. Such things do not exist, so we do not answer questions about them.
- We do not sell positions on the list. Commercial inquiries are handled at the same address, but the terms are described on the page Affiliate information.
The editorial team replies to messages on weekdays within a few days. For urgent factual errors mention the word "in the subject" ”urgent”, so we can check it faster.
If the game starts to feel like anything other than entertainment, help is free: Player. Also read our page responsible gambling. 18+.
